Privacy Policy

1. Who We Are

Landlord Mortgage Advice operates this website as an introducer service. We are not a mortgage broker and do not provide regulated mortgage advice. We connect individuals with specialist mortgage brokers within our network.

For any data-related questions, you can contact us at: hello@landlordmortgageadvice.co.uk

2. What Information We Collect

When you submit an enquiry through our website, we collect the following information:

• Full name
• Phone number
• Email address
• Postcode
• Whether you are purchasing or remortgaging
• Whether the property is in personal or company name
• Approximate property value and deposit or equity amount
• Any additional notes you choose to include

We also collect standard technical data automatically when you visit our website, such as your IP address, browser type and pages visited. This is used for security and to understand how the site is used.

3. Why We Collect It

We collect your information for the following purposes:

• To pass your enquiry to a suitable specialist mortgage broker within our network
• To allow that broker to contact you about your enquiry
• To maintain a record of submitted enquiries
• To improve the website and understand how visitors use it

The legal basis for processing your data is your explicit consent, which you provide by ticking the consent checkbox on our enquiry form.

4. Who We Share Your Data With

Your enquiry details will be shared with a selected mortgage broker within our network for the purpose of responding to your enquiry. We do not sell your data to third parties outside of this arrangement. The broker who receives your information is independently responsible for how they process it from that point.

We may also share data with service providers who help us operate the website (such as hosting or form processing services), under appropriate data processing agreements.

5. How Long We Keep Your Data

We retain enquiry information for up to 24 months, after which it is securely deleted. You may request deletion at any time — see section 7 below.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw your consent at any time (this will not affect any processing already carried out)
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

7. How to Request Deletion or Access

To request that your data be deleted, or to ask for a copy of the information we hold about you, please contact us by email at hello@landlordmortgageadvice.co.uk. We will respond within 30 days.

8. Cookies

Our website may use basic cookies to understand how visitors navigate the site. We do not use tracking cookies for advertising purposes. By continuing to use our website, you consent to essential cookies being set.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top.